If you own a 2007-2010 Mini Cooper S over 30,000 miles on the odometer, you’ve likely paid to have the timing chain system, or perhaps even the engine, repaired or replaced.
On the 2007-2010 Minis, the timing chain, an important internal part, and it’s associated drive system, have been failing at a very high rate. Timing chains, with proper care, generally last for the life of the engine. Failure of the chain leads to engine running and drivability problems, and can result in severe internal engine damage.
As the largest independent Mini Cooper Service facility in Maine it has been our opinion, and is now apparently also the opinion of the courts, that this premature failure is a design defect. In our experience, this is often brought on by the very extended oil change intervals of 15,000 miles (which is why we strongly advise oil changes on Minis at 5,000 to 7,500 miles).
If you’re an AMC customer, you might recall we suggested you hold onto your service and repair paperwork, as we had been following this problem very closely, and saw help on the horizon for Mini owners.
Mini has recognized the problem (after a class action lawsuit) and extended the warranty on the part to 7 years or 100,000 miles! So if a problem occurs in the future, you are covered. Please review the scans of the letter which are attached to this post.
So far it appears that the settlement covers only the “N14” engine used in the “S” models, and not the “N12” engine used in the other cars.
Note that in our experience the “N12” engine timing chains fail just as often, perhaps more so, than the “S” models. We feel that Mini should step up the plate and offer to help these folks too.
Not Yet Replaced?
As an AMC customer, we have kept an eye on this problem in the past, and will continue to check every time your car is in for service. If we note a timing chain issue, we will contact Mini on your behalf, verify warranty coverage, and make arrangements for the work to be carried out, at no cost to you, yep, that’s just what we do, we wear the white hats. wink emoticon
If you’ve already paid to have this work done, you simply contact Mini with a copy of the service order to the phone number or email on the letter for reimbursement.
Mini Customer Relations can be contacted at 1-866-ASK-MINI or Mini.Assistance@askmini.com regarding details and possible eligibility for reimbursement.
If you want read more on the Mini Cooper timing chain issue, or any other common issues with vehicles we service, be sure to check the “Mini Timing Chain 101” on our “Case Studies” page – http://atlanticmotorcar.com/case-studies
Your Advocate, On Your Side
At AMC, because we are independent and locally owned, we are YOUR advocate, and our team makes a point of checking recalls and service campaigns from the manufacturer on every visit, and keeping our customers up to date.
If you have any questions, or need a copy of your service history, please do not hesitate to contact us directly. (207) 882-9969.
Bruce and team