Maintenance v. Repair

Maintenance v. Repair – Recently we had a customer ask us the difference between the terms “maintenance” and “repair”. It is a good question and those two terms are often interchanged, even by repair facilities. The best analogy which I can think of for this is your front lawn. You maintain your front lawn by mowing it every week or so, not too bad of a job, and does not take too long to do, or cost a great deal. Now, imagine that same lawn if you don’t mow it for 6 months or a year. A good deal of work needs to be done if you are going to get it back into shape, right?

Repairs - Services that are required/necessary when something on your vehicle is not working properly.

Maintenance – The routine scheduled services, inspections, flushes, oil change services, and other part replacements that your vehicle manufacturer recommends based on the age or mileage of your vehicle and varies from vehicle to vehicle and what kind of driving its done with it. You will find the schedule for your vehicle in your owner’s manual. Following this schedule is the best way to make sure your vehicle is performing as it should.

Why - Is it important to maintain your vehicle? It’s the best way to protect your investment for miles of trouble-free driving. Your vehicle has hundreds of moving parts all working together. Through normal driving over time, some of these parts simply wear out or no longer perform the way they should. To make sure that your vehicle is running at its best, your vehicle manufacturer recommends that certain parts and systems are checked at certain intervals. By following their recommendations, more costly repairs may be avoided down the road.

At Atlantic Motorcar, we follow your vehicle manufacturer’s recommendations. When a maintenance service is suggested based on the mileage or age of your vehicle, our auto care advisers will explain what each maintenance service includes and why it is important for the health of your vehicle.

 Our Promise - To reduce Stress, Prevent Costly Breakdowns and Save our Customer Money – We Will:

•  Book your next appointment tailored to your time schedule.

•  Perform Complimentary Safety Inspections every time on your vehicle.
•  Never proceed with any maintenance or repair work without customer authorization.
•  Advise customers of all manufactures recommended services.
•  Provide new warranty inspections and online search for all manufactures recalls.
•  Provide highly skilled diagnostic technicians and equipment to accurately solve the toughest problems.
•  Follow and maintain responsible environmental practices.
•  Provide an 24 month or 24,000 miles nationwide warranty on all repairs unless specified otherwise.
•  Through these principles we will continue to be a quality professional service provider to all our customers.
• Follow up after every service with a phone call, just to make certain you and your car are happy!