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Purchasing a pre-owned vehicle

Buying a used automobile can be a successful and satisfying experience if you are armed with enough knowledge to determine whether the asking price on a particular car is a good deal.

You want to avoid getting stuck with someone else’s problems and discover too late that the purchase price is only the “tip of the iceberg”, when you find that your “new” car needs $2000.00 worth of repair and maintenance to make it safe and reliable transportation.

The newer generation cars are considerably “higher tech” than the older ones and as such are much less user friendly to the do-it-yourself owner than ever before. As always, it pays to KNOW BEFORE YOU OWE.

Get a CarFax, most dealers will provide this to you free of charge. Should a copy not be available, all you need is the Vehicle Identification Number (VIN) and you can order a CarFax online at www.CarFax.com for a small fee.

1. When you are talking with a seller, ask about the car’s current condition. Specifically, if there is anything that needs repair or is not working properly. Pay particular attention when he or she answers the following question: Have you maintained the car well? If the answer is “Yep, I’ve changed the oil every 3,000 miles” or “It’s been a great car, I haven’t had to spend a dime on this car”, BEWARE! This throws up a red flag. Do not buy this car without having a Specialist carefully inspect it before purchase. Changing the oil regularly does not in itself constitute good maintenance on any car. Ask the seller for maintenance records for the last year. Since people often defer maintenance when they plan to sell a car, a lack of a maintenance records is a red flag.

2. Try to start the engine cold. There should be no sputtering or hesitation. Pay particular attention to knocking or tapping noises coming from within the engine. A light tapping noise from the top of the engine is fairly common on multi-valve engines that have not been started for 2-3 days or more, but this raises a red flag to look closer and determine whether oil changes have been performed on schedule.

3. When raising the hood, look for obvious oil leaks on the engine, particularly fresh oily and greasy deposits on the valve cover around the oil filler cap, multi-valve engines should not leak oil at all and this indicates the flame trap system has not been serviced frequently enough to prevent clogging of the system. This is easily the most commonly overlooked single service item that we see. When a quick oil change facility changes your oil, they don’t know to check the condition of the flame trap and consequently it eventually becomes clogged thereby pressurizing the crankcase and either blowing front and rear seals completely out or wearing them out prematurely. For example, rear seal replacement on an Volvo is expensive, at 13 hours labor this job is in excess of $1000.00.

4. Check for paintwork and previous accident damage. In front, check to see whether paint is chipped off of the bolts and washers attaching the front fenders to the body and hood to the hood hinges. In the rear, open the trunk and look at the rearmost upper corners of the rear quarter panels next to the trunk lid, you should clearly see a half-moon shaped factory seam in this area. Its absence signals the presence of body filler and indicates the car has probably had significant rear body damage.

5. Turn the ignition key on to the second key position and check that all warning lights come on, particularly the check engine, ABS/TRACS and SRS lights. These should go out after starting the engine. If they do not or you see a flashing arrow in the instrument cluster or flashing lights on the transmission mode switch, BEWARE, any of these are potentially expensive fixes. Have these checked out by a Specialist who has the Factory Diagnostic Tool to read the associated fault codes.

6. Check all functions of the power seats. Any malfunction can be fixed, sometimes as simply as resetting the seat computer with the Diagnostic Tool.

7. Drive the car. It should accelerate and stop smoothly. The presence of a pulsation felt in the steering wheel or through the seat while braking indicates brake rotor warpage. Take a look at the tires, if they are a inexpensive brand which you do not recognize, changes are the other maintenance was skimped on as well.

8. While driving with the A/C on, monitor airflow from the center vents while accelerating. If the airflow stops and then reappears when you take your foot off the accelerator this indicates a failure of one or more vacuum damper motors of the A/C system in the dash.
9. Does the transmission shift smoothly from a stop on up to freeway speeds? Any malfunction is potentially expensive.

10. Once the car has passed all of these inspections, schedule a time to have a detailed pre-buy inspection performed by a Specialist. Be sure to show the Specialist the CarFax to check vehicle history, mileage and accident status. All cars need at least some repair and it is not unusual to see a $500.00 list on a well-maintained car. You want to avoid the car with a $2,500.00 list as this indicates a history of neglect and a poor life expectancy for the car.

There you have it, 10 steps to help you select a good used car. I personally go through all of these steps and more when evaluating a potential purchase for our inventory and it will help you weed out the good from the bad and the “don’t waste your time” cars you are likely to run into.

-Bruce J. Howes

Our Pre-Owned Inventory Can Be Found Here

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Testimonials

Once again, perfection!

"Much have I travelled in realms of gold..." but you folks have outdone yourselves again. From the moment I called with my dead battery problem, to our last words, informing me that another problem you fixed was covered by insurance, my experience was extremely positive. I love my 2006 BMW with a love you guys GET, and there is no one I trust more to care for that car, and for me. Actually, there is no one else at all I wou...

Front end Repair

I was very impressed with Bruce and the way they got our car right in on the lift, showed me excatly what was wrong and got the job done when he said. I would highly recomend Atlantic motor car to anyone with a higher end luxury car and will definetly tell all my clients in the future!!

Service with a smile

Prompt, helpful, willing to explain what they did, and always a great job.

Problems

It is always a relief to arrive at Atlantic Motor Car and pass the automotive concern that has been nagging away at me to Bruce or Scott.No matter how bad things may look,they are calm,and composed.Capable too,for the promise to fix it comes true every time! Thank you for being there.

Emergency visit to shop

Because of a "check engine" light coming on, I quickly stopped in to the Atlantic Motorcar Center to get some assistance. They said that they could have someone attend to it right away and diagnos the problem. Thanks to their assistance, luckily there was nothing that would compro-mise the driving or safety of my vehicle, I was able to continue on my drive with a great sense of relief. They have always been very helpful and...

Battery fix

Excellent service, communication by Scott, timeliness, and attention to details of the electrical check. I will definitely return for other Lexus service needs when I'm in New Harbor.

'98Merz

Thanks so much for your service. Please compliment the technicians on doing a great job.

Another Great Experience

Atlantic Motorcar discovered a serious problem of which I had been unaware and fixed the problem at the estimated price and faster than expected. It was the kind of proactive, professional, timely and friendly experience that I've come to expect from Atlantic Motorcar. It's easy to find people who who do an okay job of what you ask them to do, but it's hard to find people like Atlantic Motorcar who do a superb job in all res...

100,000 mile service

As usual the service was great. You got me in quick, let me keep the loaner overnight due to my schedule and I appreciated the car wash. Have a great Christmas / Holiday. Jim D.

Fast, Courteous Service

Thank you for helping me with my broken headlight last Friday. I appreciate being taken care of even though I had no appointment. As always, the service was courteous and quick. Thank you, and happy holidays!

Trust & Reliability

Since my first visit to Atlantic more than 7 years ago, I have not been to or needed to go to anyone else for service. They are kind of like Boy Scouts . . reliable, trustworthy, loyal, and always working in my best interests. Try to find that somewhere else!Thank you Bruce and everyone at Atlantic Motor Car for taking the hassle out of buying and caring for my vehicles.

Excellent service as always!

Bruce was very accommodating when there was an unexpected issue after my Volvo had just been serviced the day before. He stayed after hours, met me with a loaner car and the the issue was resolved. Nancy too was very kind in following up.

My 1996 Saab

We were very pleased with the entire experience of having my 1996 Saab repaired. The diagnosis of the problem was made quickly and other problems were identified on which we could decide to have them fixed at the same time or not. There ended up being 5 things that needed attention and were repaired giving my "old girl" a new lease on life.

105000 mile service

Always timely and never a question about quality of service.

very happy

My car looks and runs great. Thanks everyone for all your help!

Winter service and tire swap

Atlantic Motorcar prepared my BMW for winter again this year. They loaned me a very clean Volvo to use while they did it. When my car was finished, it also was very clean and the tires were wonderfully balanced. It is like riding on silk. Thanks again for perfect service.

Great experience

As a new customer, my first experience (while calling them for a quote) was being told that if I just wanted a quote, Atlantic Motorcar wasn't the place for me...they weren't going to be the cheapest. This intrigued me, as I wasn't looking for the cheapest, I was looking for the vest value. After talking with Bruce some more, he said he could have my car in the shop that night and fixed by the next day. After reading many gl...

Excellent Customer Service and Car Care

Bruce, Scott, Nancy and the techs at Atlantic have been servicing Volvos for me since soon after they opened. When I have concerns, Bruce or Scott listen, then get my car running again in tip-top shape. Customer Service here is state of the art. They believe in it and go the extra mile with loaner cars while a vehicle is being serviced. While getting a car serviced can be a stressful experience, the crew at Atlantic make it ...

Recent Service

Very pleased !! Thanks very much.

Excellent service

Once again, Atlantic Motor Cars took me right in when my engine light went on before our Thanksgiving road trip. They fixed my problem and I was back home to my family before I knew it. I thank them for their prompt and professional service and attention.

Car maintenance without pain

Our older Volvo is kept running like new by the preventive maintenance that is encouraged at Atlantic Motorcar. We have been loyal clients since Bruce opened shop. Not only is the service courteous and professional, but a loaner is always available upon request. Now that there is a sparkly iMac in the waiting room, it makes it difficult to do those mundane errands I usually schedule during the wait for car repair. Atlantic Mot...

Excellent customer service

While I was there a lot longer than I wanted to be.... I wasn't the fault of anyone, just car stuff and my lack of time judgement, I received excellent customer service. Friendly staff, clean and comfortable waiting area and wifi, made all the difference. We will continue to bring our car there for maintenance.

Excellent Service !

We were very grateful for the responsiveness to our predicament. We called at 11:00 on Friday while on a trip to Maine in our Volvo XC-70, were seen at 2:00 PM, and had a diagnosis and plan of action by late afternoon. After multiple repairs they had our car back on the road by 5:00 PM on Monday for the return to RI. Having the use of a loaner over the weekend salvaged our trip. We were impressed by Atlantic's emphasis on hi...

The best as usual..............

Thanks to Scott and Bruce for excellent service.

My Incredible Experience With Atlantic Motorcar Center !!

Such an unbelievable experience, especially considering that this was my introductory appointment, having recently relocated to Midcoast Maine. The management, the staff, the incredible technicians, the incredibly clean facility itself, were all absolutely "Top Shelf". I must also add that being new to this area, I now feel that I have not only made new friends but have also been welcomed into "Your Family". Thank You Ever So ...